Job Details

DepartmentPublic SectorMinimum experience

Mid-SeniorCompany primary industrySecurity and InvestigationsJob functional area

Information Technology

Job Description

JOB TITLE: Systems Administrator

KEY PERFORMANCE AREAS:

Include management and leadership responsibilities for work team leaders.

Support all server infrastructure and applications for the different server environments.
Support cloud platforms including but not limited to of the company 365, Microsoft mobility and security stack, and Microsoft hosted infrastructure and application platforms.
Assist in the design, build and deployment of Microsoft cloud security solutions.
Research and recommend, enhancements to the security posture of the operational environment, based on leading industry practices.
Implement security controls and threat protection, manage identity and access, and protect data, applications, and networks using Microsoft Cloud Security tools.
Provide second- and third-line technical support to IT staff and service desk.
Perform application deployment, service upgrades and patch management for all environments.
Monitor service availability and troubleshoot system issues to support the ICT hosting environment and general operations within the THE COMPANY.
Support and maintain the Business continuity and recovery environments.
Create clear and concise documentation to formalise work stream processes.
Comply with all relevant policies, procedures, standards, and guidelines.
Contribute and complete IT Operational projects as needed.
Document issues & track progress in ticketing system.
Maintain system performance by performing system monitoring and analysis, and performance tuning.
Daily service availability monitoring for availability and performance monitoring

EDUCATION, SKILLS AND EXPERIENCE:

ICT relevant qualification (NQF Level 5_ or equivalent qualification.
Minimum 3 years’ experience in IT systems and/or infrastructure, supporting enterprisescale security solutions.
Min 2 years’ experience in supporting Microsoft 365 and related services.

Any two of the following Microsoft Certified Certifications or related certifications (Microsoft Associate Level) are required:

o Microsoft 365 Certified: Security Administrator
o Microsoft Certified: Identity and Access Administrator
o Microsoft Certified: Enterprise Administrator
o Microsoft Certified: Security, Compliance, and Identity Fundamentals
o Microsoft Certified: Windows Server Hybrid Administrator Associate
ITIL Foundation.
Excellent understanding of Intune and all security blades, including Defender, Threat Protection and latest Microsoft E5 Security Product set.